Read this agreement in prior to using JP Group services.
Agreement
The following is an agreement between JP Group and the client.
By using any of JP Group's services, you have agreed to be bound
by this agreement. Future versions of this agreement will supersede
and replace old ones with or without notice. Specific customer
contracts will be based on this agreement but will replace this
agreement and deal with individual services provided to that
client.
JP Group customer requirement
For the services available, you must be at least 18 years old
and have proper form of payment.
Confidentiality
JP Group may hold confidential information about its clients
and will not give this information to any party unless you ask
to do so with written proof.
Service
JP Group's main services are included in the areas of Web Development
and Network Solutions. Depending on your service option, you
agree to provide sufficient necessary material for JP Group
to provide the service properly. JP also reserves the right
to use 3rd party solutions and may make the process transparent
to the client, if necessary. JP Group may use 3rd party solutions
as it sees fit to reduce technicalities for the client or JP
Group.
Web Development service requires that the client provide complete
data material to describe the project. During the time of development
and maintenance, if required, JP Group will have full access
to client's necessary servers and devices to update the web
project. JP Group also has rights to use the project for presenting
purposes, such as JP Group’s Portfolio.
Networking services requires that the client describe the organization
structure fully for complete assessment and development of the
project. Client agrees to allow JP Group to work on the site
to configure and structure the appropriate devices as needed
for the design that the client and JP Group agreed upon.
Technical Support is only available for active JP Group clients
for Web Development and Networking. Our specialists and consultants
will give their “best effort” to provide the solution
over the phone.
Payment
Web Development services require the client to pay according
to the customer contract. Client will have to sign a similar
customer contract to show that they understand and agree to
the terms provided. Failure to pay demonstrates that the client
agrees for all the project contents to be the sole
property of JP Group and may not use any of the project contents
for any purpose whatsoever until full payment to JP Group is
received.
Networking services require that client pay by hourly charges
that are predetermined between JP Group and the client. You
will have to sign a similar contract to show that you agree
to the terms and accept the charges for the service we provided.
Discontinue Service
You may choose to discontinue your service with a written request
by e-mail at support@jpgrp.com
or by call/fax at (718) 358-9686. JP Group administration will
contact you to verify the request and if you agree, your service
will be considered cancelled from that time forward.
Web Service cancellation results in the client not being liable
for the project payment and that the web project is the sole
property of JP Group. You may not use the material created by
JP Group for any purposes whatsoever. You may have proper rights
to the project after full payment is received but no later than
180 days after the completion date, at which point the project
will cease to exist.
Network Solutions cancellation results in the discontinuation
of future service from JP Group. JP Group is released from all
responsibility of your project from the moment of cancellation.
You are still liable to the service provided by JP Group before
cancellation.
Disclaimer and Warranties
JP Group is a service provider that might make recommendation
to software or hardware products for the projects it works on.
JP Group does not take any liabilities for any 3rd party products
or damages that might be caused from these products. JP Group
does not also take any responsibilities for damages caused by
natural occurring events.
JP Group does not guarantee that its services will always be
error-free. JP Group will not be held for any damages that might
occur since JP Group is a service provider that only works to
enhance client’s available tools.